At IK ONKAR DAILY NEEDS, we understand the importance of your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our daily needs shipping and delivery services, website, and mobile application.

1. Information We Collect

We collect the following types of information to provide you with the best possible service:

  • Personal Information: When you create an account, make a purchase, or contact customer service, we may collect personal details such as your name, address, email address, phone number, and payment information.
  • Order and Delivery Information: We collect details about your orders, including the items you purchase, delivery preferences, and delivery address.
  • Usage Data: We may collect information about how you interact with our website or app, including device information, browser type, IP address, and pages visited.
  • Payment Information: Payment details such as credit card numbers, billing information, and transaction history may be processed securely through third-party payment providers.

2. How We Use Your Information

We use your personal data for the following purposes:

  • Processing Orders: To fulfill and deliver your orders, including shipping, tracking, and communicating about the status of your purchases.
  • Improving Our Services: To analyze your usage patterns and improve the functionality and performance of our website and app.
  • Customer Support: To respond to inquiries, resolve issues, and provide customer service.
  • Marketing and Promotions: We may use your contact details to send you information about promotions, new products, or special offers. You can opt-out of marketing communications at any time.
  • Payment Processing: To process payments securely through authorized third-party payment processors.
  • Legal Compliance: We may use your data to comply with applicable laws, regulations, or legal processes.

3. Sharing Your Information

We may share your personal information with third parties in the following situations:

  • Service Providers: We may share your data with trusted third-party companies that help us provide services, such as payment processors, delivery companies, and customer support tools. These service providers are obligated to keep your data confidential and use it only for the purposes for which we have hired them.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner or entity.
  • Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety, as well as the rights, property, or safety of our customers or others.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. This includes using encryption technologies (such as SSL) to secure sensitive data during transactions. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so while we strive to protect your data, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience with our website and app. Cookies are small files that are stored on your device to help us remember your preferences and improve our services. You can manage or disable cookies through your browser settings.

6. Your Rights and Choices

  • Access and Correction: You have the right to access, correct, or update your personal information at any time by logging into your account or contacting us.
  • Opting Out of Marketing: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
  • Data Deletion: You may request that we delete your personal information, subject to certain legal exceptions and our retention policies.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that a child under 13 has provided us with personal data, we will take steps to delete that information.

8. Third-Party Links

Our website and app may contain links to third-party websites or services. These external sites are not governed by this Privacy Policy, and we are not responsible for the content or privacy practices of these sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this Privacy Policy periodically for any updates. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

  • Email: [Insert Email Address]
  • Phone: [Insert Phone Number]
  • Address: [Insert Company Address]